In-House Tech Service
(1 hour minimum) |
$75.00/hour |
In-House Priority Tech Service
(1 hour minimum)
Skips the queue/next on bench, or after hours 5pm-10pm |
$112.50/hour |
In-House Emergency Tech Service
(1 hour minimum)
Immediate Service, 10pm-7am, or Holidays
* We will work on the issue non-stop until it's resolved |
$150.00/hour |
On-Site Tech Service
(0.5 hour minimum) |
$95.00/hour
$20.00 Trip Fee (non-contract clients) |
On-Site Tech Emergency Service
Immediate Service, 10pm-7am, or Holidays
* We will work on the issue non-stop until it's resolved |
$190.00/hour |
Data Backup Service
30 day retention on our servers |
$30.00 |
Remote Control / Phone Tech Support
* non-contract customers must provide a credit card before service begins
(0.5 hour minimum)
Download Remote Vista Support Tool
|
$75.00/hour |
| Pickup / Delivery |
$35.00 |
| |
| Maintenance contract rates available for regular clients - call, or ask your on-site technician for details |
Availability
Typical response time is 24-48 hours for appointments. Emergency response time is 1-4 hours. Average turnaround time for in-house upgrades or repairs is 48 hours. |